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Sick Visits


Telemedicine & Virtual Urgent Care located in San Jose, CA

When you’re not feeling well, you can still receive the expert urgent care services you deserve at TeleMDs. The board-certified medical team can evaluate symptoms of colds and flu, ear and sinus infections, sore throat, and other acute conditions through convenient online video chats. Based in San Jose, California, the TeleMDs physicians work with urgent care centers throughout Northern California, including the Bay Area, San Francisco, and Sacramento, if you need additional diagnostic testing or treatment. If you’re sick but want to avoid the emergency room, schedule a virtual sick visit online or call TeleMDs today.

Sick Visits Q & A

What is a sick visit?

The purpose of a sick visit is to evaluate sudden symptoms that indicate you have an underlying illness.

The team at TeleMDs offers virtual sick visits that don’t require an in-person evaluation. Using easily accessible video technology, the board-certified physicians meet with you one-on-one to assess your symptoms and review your medical history.

They’re skilled in diagnosing a variety of symptoms, including those that relate to:

  • Flu
  • Colds
  • Bronchitis
  • Pneumonia
  • Sore throat
  • Strep throat
  • Ear infection
  • Sinus infection

The team can also assess the root cause of unexplained pain.

What can I expect during a sick visit?

You should schedule a sick visit if you’re experiencing pain, a fever, or other symptoms that aren’t getting better, or are getting worse, despite home care. Telemedicine sick visits include:

Virtual evaluation

During a virtual evaluation, you meet with your TeleMDs provider through a video chat on your computer or smartphone. They take time to review your medical history to better understand your symptoms.

Diagnostic testing referrals

If you need additional diagnostic testing, such as for strep throat or another type of infection, your provider can refer you to a local urgent care center. If you suspect you have COVID-19, the providers can determine if you need testing or urgent medical care to address your symptoms.

Prescription medications

When you need medications to ease pain and relieve your symptoms, your provider can recommend over-the-counter products or call in a prescription to your area pharmacy.

Your TeleMDs physician may schedule a follow-up video chat at a later time to ensure your treatment is working and you’re feeling better. You can also reach out to the team if you have new symptoms or questions about any medications you’re taking.

What are the benefits of a virtual sick visit?

Virtual sick visits through TeleMDs ensure you receive the urgent medical attention you need wherever you are. When you’re not feeling well or are in pain, it’s important that you receive a prompt diagnosis, so the right treatment can begin as soon as possible.

Other benefits of virtual sick visits include:

  • No wait times
  • No exposure risks
  • No travel costs
  • Personalized care plans
  • Fast referrals to local urgent care centers

To schedule a telemedicine sick visit with the TeleMDs medical team, call the office or request an appointment time online today.